Student Support

FAQ and Troubleshooting

Have a question about your Extempore Account?

Written by Abbai Habte
Updated over a week ago

Camera or Microphone Issues

Select your device to navigate to the help article.

Written by Sam Slagle
Updated over a week ago

Allow Camera and Microphone Access on the Extempore App

If you accidentally select to not allow camera or microphone access you will need to go to your device's settings.

Written by Abbai Habte
Updated over a week ago

Device/Browser Compatibility

Extempore is a multi-platform product, and can be used on multiple types of mobile devices and desktop browsers.

Written by Abbai Habte
Updated over a week ago

Sync Groups Error Message Troubleshooting

Troubleshooting error messages for synchronous groups.

Written by Abbai Habte
Updated over a week ago

Enroll in a Student-Paid Class

How to enroll in a new class with the student-paid licensing option.

Written by Abbai Habte
Updated over a week ago

Create a Student Account

In the following article, we’ve provided step-by-step instructions for creating your student account.

Written by Abbai Habte
Updated over a week ago

Connect Extempore Account to Google for Single Sign-On (Students)

If you created your Extempore account without Google you can connect your Google Account after the fact.

Written by Abbai Habte
Updated over a week ago

How to update your email address or password as a student

This article will show you the steps you need to take to update your profile.

Written by Abbai Habte
Updated over a week ago

Forgot password?

Learn how to reset your password on a student account

Written by Abbai Habte
Updated over a week ago

Allow Camera and Microphone Access (Chrome)

If your computer has a camera but you cannot record Extempore assignments, it's probably a permissions issue.

Written by Abbai Habte
Updated over a week ago

Cómo apuntarse a Extempore (instrucciones en Español)

Written by Abbai Habte
Updated over a week ago

Move to a Different Class

You can unenroll from a class and move to a different one through "My Account"

Written by Abbai Habte
Updated over a week ago

Students - Deleting your account

Students can delete their Extempore account in a couple of steps.

Written by Abbai Habte
Updated over a week ago

Locked Attempt

STUDENT: Locked Attempt

Written by Abbai Habte
Updated over a week ago

View Feedback as a Student

In the following article, we’ve provided step-by-step instructions on how to use view feedback on completed assessments.

Written by Abbai Habte
Updated over a week ago

Language Keyboard for Writing Assignments

Extempore provides a language keyboard for written responses.

Written by Abbai Habte
Updated over a week ago

How to Download Video and Audio Submissions

Students can download video and audio submissions when reviewing completed work.

Written by Abbai Habte
Updated over a week ago

How students connect with their group for Synchronous Assignments

Written by Abbai Habte
Updated over a week ago

Take an Extempore Assessment

How to take an assessment as a student, and the difference between assessments with and without timers.

Written by Abbai Habte
Updated over a week ago

View Feedback in the Extempore Mobile App

Extempore student users may view feedback using the Student Web Experience or via the Mobile App.

Written by Abbai Habte
Updated over a week ago