All Collections
Student Support
Account Details
Allow Camera and Microphone Access (Chrome)
Allow Camera and Microphone Access (Chrome)

If your computer has a camera but you cannot record Extempore assignments, it's probably a permissions issue.

Abbai Habte avatar
Written by Abbai Habte
Updated over a week ago

Before you start

  • Remember that Chrome is the preferred browser when using Extempore. You can download it for free here.

Granting Camera and Microphone Access

When you log into Extempore for the first time you will be prompted to record a test video and allow Camera and Microphone access.

Screen Shot 2019-08-31 at 7.01.52 AM

If you accidentally click "Block", the video will not record successfully. You'll need to access settings in your browser to set it back to allow.

Here's how you allow camera access:

Step 1: In your browser search bar, type: chrome://settings/privacy

Step 2: Scroll down to Privacy and security

Step 3: Click on Site Settings

Camer and Mic access

Step 4: Click on Camera and ensure is in the "allow" section.

Step 5: Do the same on Microphone

This article from Google Support has more information and troubleshooting tips.

Additional Resources:

Did this answer your question?