Unlock a student attempt

How to allow a student to retry a locked question.

Abbai Habte avatar
Written by Abbai Habte
Updated over a week ago

How does a Locked Attempt happen?

Locked attempts can only happen on a Single Attempt question on Extempore. One of the following must have occurred:

  1. The student viewed the prompt and backed out without submitting a response.

  2. The student refreshed their page without submitting a response.

  3. The student lost an internet connection or the device died before submitting a response.

Resetting A Locked Attempt

  1. Click on the assignment that the student completed.

  2. Find the question the student was locked from.

  3. Click on the 3 dots and "unlock" the question.

Please note that your students will have to refresh their screen or app in order to be able to see the unlocked attempt.

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