How does a Locked Attempt happen?
Locked attempts can only happen on a Single Attempt question on Extempore. One of the following must have occurred:
The student viewed the prompt and backed out without submitting a response.
The student refreshed their page without submitting a response.
The student lost an internet connection or the device died before submitting a response.
Resetting A Locked Attempt
Click on the assignment that the student completed.
Find the question the student was locked from.
Click on the 3 dots and "unlock" the question.
Please note that your students will have to refresh their screen or app in order to be able to see the unlocked attempt.