Transcriptions for individual audio and video attempts display for instructors in the Gradebook, and students in the Student Portal within a couple of minutes after the attempt has been submitted.
Important: The class language selected by the instructor is the default language Extempore uses for transcriptions.
What this means
When a student records audio or video, Extempore generates a transcription using the class language that the instructor selected for that class.
If the transcription UI says the target language does not match what the student is speaking, it usually means the class language setting does not match the language the student is actually using in the recording.
Example
The instructor sets the class language to Spanish.
A student answers in English.
The transcription may appear incorrect or report a mismatch, because Extempore is attempting to transcribe using French as the default.
How to fix it
In the class settings, confirm the class language is set correctly.
If the class language is wrong, update it to the intended language.
Re-run the attempt (or have the student re-record) so the transcription is processed using the updated class language.


