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Pricing FAQs

How term licenses, consumable licenses, and student-paid licenses work, including bookstore coupon codes.

Written by Sam Slagle

Pricing FAQs

Extempore offers three ways to pay for student access. Instructor accounts are always free.

  • Term licenses: Your school or district buys licenses for a set term, such as a school year. You get our best per-student price. Unused licenses expire at the end of the term.

  • Consumable licenses: You buy a batch of licenses that never expire. Unused licenses roll over until they are used. The price per license is higher than term licenses.

  • Student-paid: Your school pays nothing. Students buy their own access, or your bookstore sells them a code.

Prices depend on the license type and how many licenses you buy. Get in touch for a quote.

Which license type is right for me?

Choose term licenses if you know about how many students will use Extempore this year. This fits most K-12 schools and districts. If you use most of your licenses, term licenses cost less per student.

Choose consumable licenses if your student count is small or hard to predict, or you want licenses that never expire. You pay a bit more per license, but you never lose one you did not use.

Choose student-paid if your school does not purchase software for students, such as many colleges and universities.


Term Licenses

What is a term license?

A term license gives a student access for one term. Your school or district buys licenses ahead of time based on expected enrollment. Because you buy for the whole term, you get bulk pricing. The more licenses you buy, the lower the price per license.

When do term licenses expire?

At the end of the term listed on your quote or agreement, whether or not they were used. Unused term licenses do not roll over. Before each new term, you buy licenses for that term.

What if we need more licenses during the term?

You can add licenses at any time. Contact us and we will send a quote.

What if we are not sure how many we will need?

Look at how many students used Extempore last year, then plan for growth. If you often end the year with many unused licenses, consumable licenses may be a better fit. We are happy to help you compare.


Consumable Licenses

What is a consumable license?

You buy a batch of licenses. Each time a student joins a class, one license is used from your batch. There is no time limit on a license once it is used. As long as the class is active, the student can keep answering assessments.

Do consumable licenses expire?

No. Unused consumable licenses never expire. If you do not use the full batch this year, the rest roll over to next year, and the year after, until they are used.

Why do consumable licenses cost more than term licenses?

Term licenses get a bulk discount because they are bought for a set term. Consumable licenses never expire, so you only pay for what you use. That flexibility comes at a higher price per license.

What if I need more licenses?

You can add more licenses to your batch at any time.

Where can I see how many licenses I have left?

Contact Extempore Support and we will let you know how many licenses remain.


Questions About Term and Consumable Licenses

What happens if a student drops a class?

A license is used when a student joins a class. Once a license is used, it cannot be restored.

What happens if I archive a class that has students enrolled?

When you archive a class, all student work and grades in that class are deleted from Extempore. Licenses already used are not restored.

How much will my students pay?

Nothing. Students never pay when a school, district, or instructor buys licenses.

Do I need to pay for my instructor account?

No. Instructor accounts are always free.


Student-Paid Licenses

How much will my school pay if I use the student-paid model?

Nothing. Schools and instructors never pay under the student-paid model. Instructors have full access to all features for as long as their account is open.

When do my students buy their licenses?

Students are asked to pay each time they sign up for a class. They can pay online or enter a coupon code (see below).

How long can my students use their license?

Student licenses are not time-limited. Students can use their license for as long as the class is active, meaning as long as you keep creating assessments for them.

Can our campus bookstore sell Extempore to students?

Yes. Your school or bookstore can buy coupon codes from Extempore and sell them to students at whatever price you choose. Each code covers one student. The student enters the code when joining your class instead of paying online.

Are bookstore coupon codes term or consumable?

Either. You can buy codes as term licenses for the best price, or as consumable licenses that stay good until used. Term codes expire at the end of the term. Consumable codes do not expire. Contact us for a quote.

How do we know which coupon codes have been used?

Contact Extempore Support and we can share which codes have been redeemed.

What happens if I archive a class and my account is student-paid?

Your students will lose access to that class and to all their work and grades. This cannot be undone, since the student content is deleted from our servers.

What happens if a student drops a class? Can they get a refund?

If a student drops a class within the first 30 days of enrollment, they can get a refund by contacting Extempore Support. Students who used a bookstore coupon code should contact the bookstore about refunds.

What happens if a student switches classes?

Students can move their license to another class with the "Move Class" option on the My Account page. This option is only available during the first 30 days of enrollment.

What if a student needs to switch classes after the first 30 days?

The student will need to buy access to the new class using the class link.

Additional Helpful Information

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