If you've graded submissions on Extempore and those grades aren't syncing to your LMS, there are a few things to check to determine why they aren't syncing as expected.
If you've graded an entire assessment in Extempore and no grades have synced to your LMS, the most common reason is that grades have not yet been published in Extempore. From the Extempore grade book, if the eye icon is crossed out, you will know that grades have not yet been published. Clicking the three dots in the column header lets you publish grades from Extempore.
2. If grades have been published within Extempore, but some or all of them are still not syncing to your LMS. Clicking the gear button in the top-right corner opens a pop-up with the option to sync grades to the LMS. You will need to refresh the page in your LMS to determine whether grades have synced after taking this step.
3. If syncing grades to your LMS still did not resolve the issue and display the grades within your LMS. As expected, your integration tokens may have expired. Logging out of your Extempore account and then logging back in will refresh your tokens, allowing you to retry step 2.



