Clearing Your Browser's Cache

Clearing the cache and cookies from a web browser is an important first-step for almost any troubleshooting for internet browsing.

Abbai Habte avatar
Written by Abbai Habte
Updated over a week ago

Please follow the steps below to clear your cache on Google Chrome.

  1. Click the Tools menu (three dotted lines in the upper-right corner).

  2. Select History.

    Google Chrome history menu showing Clear browsing data
  1. Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.

    Opened clear browing data menu with All time, cookeis and other site data, and cached images and files selected


  2. If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.

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