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Clearing Your Browser's Cache

Clearing the cache and cookies from a web browser is an important first-step for almost any troubleshooting for internet browsing.

Abbai Habte avatar
Written by Abbai Habte
Updated over a week ago

Please follow the steps below to clear your cache on Google Chrome.

  1. Click the Tools menu (three dotted lines in the upper-right corner).

  2. Select History.

    Google Chrome history menu showing Clear browsing data
  1. Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.
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    Opened clear browing data menu with All time, cookeis and other site data, and cached images and files selected


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  2. If on a Windows computer, close and re-open Chrome to save your changes. If on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.

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