Click the error message you've received to see how this can be resolved.

NotFoundError - NotAllowedError - NotReadableError


NotFoundError

No camera or microphone is being detected on your device.


NotReadableError

A different app such as Zoom, Google Meet, or Microsoft Teams is causing an interruption. Please close other recording apps and refresh Extempore.


NotAllowedError

Your Camera or Microphone Permissions are being denied and must be enabled.

Step 1: Click the 'Lock' Icon in your Chrome search bar

Step 2: 'Allow' Camera and Microphone Access

OR

Step 1: Click on the 'Camera' in your Chrome search bar.

Step 2: Click 'Manage'

Step 3: Select Camera and/or Microphone

Step 4: Make sure you're using your devices default Camera and Microphone


Please click here if your microphone and camera is working but you're not able to join the room.

Please click here if you're seeing a grayed out "Go To Room" Button.

Something else? Click the frown below and let us know what we're missing.

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